Cookie Policy
This page explains what cookies are, which cookies columbusuk.co.uk uses and how you can control them.
Contents
- What Are Cookies
- Essential Cookies
- Analytics Cookies
- Marketing and Attribution Cookies
- Embedded Content
- Other Things Stored in Your Browser
- How to Manage or Delete Cookies
- More Information
What Are Cookies
Cookies are small text files that a website saves in your browser. They let the site remember things like what is in your basket, keep you logged in, and help us understand how people use the site so we can improve it. Some cookies are set by us and some are set by other services we use, such as YouTube or Google.
Essential Cookies
These are needed for the website to work, for example to keep items in your basket, log you in to your account and protect our forms from spam.
| Cookie | Set by | What it does | How long it lasts |
|---|---|---|---|
| woocommerce_cart_hash, woocommerce_items_in_cart | WooCommerce (this website) | Remembers what is in your basket | Until you close your browser |
| wp_woocommerce_session_ | WooCommerce (this website) | Keeps your basket and checkout details together | 2 days |
| wordpress_logged_in_, wordpress_sec_ | WordPress (this website) | Keeps you logged in to your account | Until you close your browser, or 14 days if you tick remember me |
| _GRECAPTCHA | Google reCAPTCHA | Helps protect our forms from spam and bots | 6 months |
| cmplz_banner-status, cmplz_preferences, cmplz_statistics, cmplz_marketing, cmplz_functional, cmplz_policy_id, cmplz_consented_services, wp_consent_* | Complianz and WP Consent API (this website) | Remembers the cookie choices you made in our cookie banner | 1 year |
Analytics Cookies
These help us understand how visitors use the website, which pages are popular and where people get stuck, so we can make it better.
| Cookie | Set by | What it does | How long it lasts |
|---|---|---|---|
| _hjSessionUser_3718431 | Hotjar | Recognises returning visitors so visits can be grouped together | 1 year |
| _hjSession_3718431 | Hotjar | Keeps the pages from one visit together | 30 minutes |
| _ga, _ga_XNG0RYZZ4R | Google Analytics | Counts visits and shows how visitors use the site. Only set when analytics storage is allowed | Up to 2 years |
Marketing and Attribution Cookies
These help us see how people found us, for example from a Google search or an advert, so we know which marketing is working.
| Cookie | Set by | What it does | How long it lasts |
|---|---|---|---|
| sbjs_current, sbjs_current_add, sbjs_first, sbjs_first_add, sbjs_migrations, sbjs_session, sbjs_udata | WooCommerce order attribution (this website) | Records how you arrived at the website, such as from a search engine or an advert | Until you close your browser, sbjs_session lasts 30 minutes |
| _gcl_au | Google Ads | Measures whether our Google adverts lead to enquiries. Only set when ad storage is allowed | 90 days |
Embedded Content
Some pages show videos from YouTube and maps from Google Maps. When these load, YouTube and Google may set their own cookies, which are covered by Google’s privacy policy.
| Cookie | Set by | What it does | How long it lasts |
|---|---|---|---|
| YSC | YouTube | Remembers your choices when watching a video | Until you close your browser |
| VISITOR_INFO1_LIVE, VISITOR_PRIVACY_METADATA | YouTube | Estimates your connection speed and stores your privacy choices for YouTube | 6 months |
| __Secure-YNID, __Secure-ROLLOUT_TOKEN | YouTube | Used by YouTube to run the video player and its settings | 6 months |
Other Things Stored in Your Browser
Our chat button (Chaty) and Hotjar also save small pieces of information in your browser’s local storage, for example whether the chat button has been shown. These are not cookies but work in a similar way and can be cleared in the same way.
How to Manage or Delete Cookies
When you first visit the website a cookie banner lets you accept all cookies, deny the optional ones or choose which types you are happy with. Analytics, marketing and embedded content cookies are only set once you agree. You can change your choices at any time using the Manage consent tab at the bottom of the screen.
You can also block or delete cookies at any time in your browser settings. Blocking some cookies may stop parts of the website working, such as the basket or forms. These links explain how to do it in the most popular browsers.
You can also opt out of Google Analytics on any website with the Google Analytics opt out add on.
More Information
For more about how we look after your personal information, please read our Data Protection Policy. If you have any questions about cookies, contact us at info@columbusuk.co.uk, call 01325 371 439 or write to Columbus Cleaning Machines (NE) Ltd, Unit 23 Nestfield Industrial Estate, Darlington, County Durham, DL1 2NW.
We may update this page from time to time if the cookies we use change. This policy was last updated on 10 November 2026.